Last updated: 12 August 2026
These Terms & Conditions (“Terms”) govern the provision of services by DJITT LTD (“DJITT”, “we”, “us” or “our”) to customers (“Client”, “you” or “your”).
By engaging DJITT to provide services, you agree to these Terms together with any proposal, statement of work, order form or other written agreement issued by DJITT.
DJITT LTD is a company registered in England and Wales. Company number: 17105212.
DJITT provides technology, business systems, artificial intelligence, automation, digital transformation and related consulting services.
DJITT does not provide financial advice, investment advice, tax advice, legal advice or recommendations regarding financial products.
DJITT may provide services including:
The specific services provided to a Client will be described in the applicable proposal, statement of work or other written agreement.
Where applicable, DJITT will provide a proposal or statement of work describing the services to be provided, deliverables, fees, payment terms, estimated timelines, Client responsibilities and any applicable assumptions or limitations.
A project will begin once the proposal or statement of work has been accepted and any required initial payment has been received.
Fees will be stated in the applicable proposal, statement of work, invoice or checkout page.
Unless otherwise agreed in writing:
DJITT may suspend work where an undisputed payment remains overdue.
DJITT may recommend, configure or integrate third-party platforms and services. These may include CRM systems, payment processors, cloud services, AI platforms, automation platforms, hosting providers and other software.
Third-party services are subject to their own terms, pricing, availability and privacy policies. DJITT is not responsible for failures, outages, price changes, policy changes or discontinuation of third-party services outside DJITT’s reasonable control.
The Client agrees to:
Delays caused by missing information, approvals, access or other Client dependencies may affect project timelines.
Where AI technologies are used, outputs may not always be accurate, complete or suitable for the Client’s particular circumstances. AI-generated outputs should be reviewed and appropriately validated before being relied upon for important business decisions.
DJITT does not guarantee that AI systems will produce error-free or uninterrupted results. The Client remains responsible for determining whether AI-generated outputs are appropriate for its intended use.
DJITT provides technology and business systems services to organisations including financial-advisory firms. DJITT does not provide regulated financial advice or recommendations concerning financial products.
The Client remains responsible for its own regulatory obligations, professional standards, compliance processes and decisions. Where DJITT’s systems are used within a regulated business, the Client remains responsible for ensuring that the systems are configured and used in accordance with applicable regulatory requirements.
Unless otherwise agreed in writing:
Third-party software, platforms and licences remain subject to the relevant third party’s terms.
Each party agrees to keep confidential information received from the other party confidential and to use it only for legitimate purposes connected with the relationship. This obligation does not apply to information that is publicly available through no breach of these Terms, was already lawfully known, is independently developed, or must be disclosed by law or a competent authority.
Each party will comply with applicable data-protection laws. Where DJITT processes personal data on behalf of a Client as a data processor, additional data-processing terms may be required depending on the nature of the services. The Client remains responsible for determining the lawful basis for processing personal data it provides to DJITT unless otherwise agreed.
Any project timelines provided by DJITT are estimates unless expressly stated otherwise. DJITT will use reasonable efforts to meet agreed deadlines but will not be responsible for delays caused by Client dependencies, third-party systems, changes in requirements, technical failures outside DJITT’s reasonable control, or events beyond DJITT’s reasonable control.
If the Client requests work outside the agreed scope, DJITT may provide an additional quotation or change request. DJITT is not required to perform additional work until the revised scope and applicable fees have been agreed.
DJITT will provide services with reasonable care and skill. Unless expressly stated in writing, DJITT does not guarantee that a particular financial result will be achieved, a specific number of leads or customers will be generated, a particular amount of revenue will be generated, a system will be completely uninterrupted, third-party platforms will remain available, or AI-generated outputs will always be accurate.
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded.
Subject to that, DJITT will not be liable for indirect, consequential or unforeseeable losses arising from the provision of the services. Unless otherwise agreed in writing, DJITT’s total liability arising from a particular engagement will not exceed the total fees paid or payable by the Client to DJITT for that engagement during the twelve months preceding the event giving rise to the claim.
The Client remains responsible for its own business decisions, regulatory obligations and use of the systems and information supplied by DJITT.
Cancellation rights and notice periods for a particular engagement will be stated in the applicable proposal, statement of work or service agreement. Either party may terminate an engagement where the other party commits a material breach and fails to remedy that breach within a reasonable period after receiving written notice. Fees for services already performed or committed third-party costs may remain payable following cancellation.
DJITT will not be responsible for failure or delay caused by circumstances beyond its reasonable control, including significant technology failures, telecommunications failures, cyber incidents affecting third-party infrastructure, natural disasters, governmental action or other exceptional events.
If you have a complaint about DJITT’s services, please contact us using the contact details on our website. We will seek to understand the issue and work with you to resolve it reasonably.
DJITT may update these Terms from time to time. The version applicable to an engagement will normally be the version accepted when that engagement begins, unless the parties agree otherwise.
These Terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction over disputes arising from these Terms, subject to any mandatory rights or jurisdiction that cannot legally be excluded.
For questions concerning these Terms, please contact DJITT through the contact details provided on our website.