Privacy Policy

DJITT LTD (“DJITT”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request our services or otherwise interact with DJITT.

1. Who We Are

DJITT LTD is a company registered in England and Wales. Company number: 17105212.

DJITT provides technology consulting, intelligent business systems, AI implementation, automation and digital transformation services.

2. Information We Collect

Depending on how you interact with us, we may collect:

• Name
• Business name
• Job title or role
• Email address
• Telephone number
• Business address
• Information submitted through contact forms
• Information provided during consultations or discovery calls
• Information relating to your organisation and business requirements
• Information relating to services purchased
• Payment and transaction information
• Website usage and technical information
• Marketing preferences
• Communications between you and DJITT

We do not require customers to provide payment-card details directly to DJITT. Where payments are made online, payment processing may be provided by third-party payment providers such as Stripe.

3. How We Collect Information

We may collect information when you:

• Visit our website
• Submit a contact form
• Request an AI audit or consultation
• Book a meeting
• Contact us by email or telephone
• Purchase our services
• Subscribe to communications
• Communicate with us during a project

We may also automatically collect certain technical information through cookies and similar technologies.

4. How We Use Your Information

We may use personal information to:

• Respond to enquiries
• Provide requested services
• Conduct consultations and audits
• Manage client relationships
• Process payments
• Deliver projects
• Provide customer support
• Send service-related communications
• Improve our website and services
• Understand how visitors use our website
• Send marketing communications where legally permitted
• Prevent fraud and protect our systems
• Meet legal and regulatory obligations

5. Lawful Basis

Depending on the circumstances, we may process personal information because:

• It is necessary to perform a contract with you
• You have provided consent
• We have a legitimate interest in operating and developing our business
• We are required to comply with a legal obligation

Where consent is required, you may withdraw it at any time.

6. Third-Party Service Providers

We may use trusted third-party providers to operate our business, including providers of:

• Website hosting
• CRM and customer-management systems
• Email services
• Analytics
• Scheduling
• Payment processing
• Automation
• Cloud storage
• AI and technology services

These providers may process information on our behalf where necessary to provide their services.

Payment processing may be provided by Stripe. Stripe processes payment information according to its own privacy practices and applicable terms.

7. AI and Technology Services

DJITT may use artificial intelligence and automation technologies when delivering certain services.

Where client information is processed using third-party AI or technology providers, we will take reasonable steps to ensure that such processing is appropriate, secure and consistent with our contractual and data-protection obligations.

Clients should not provide unnecessary sensitive personal information through general enquiry forms.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate business interests. Retention periods may vary depending on the nature of the information.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable law, you may have rights including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion
• The right to restrict processing
• The right to object to certain processing
• The right to data portability
• The right to withdraw consent where processing relies on consent

To exercise your rights, please contact DJITT using the contact details provided on our website.

11. Marketing Communications

Where required by law, we will obtain appropriate consent before sending direct marketing communications. You can unsubscribe from marketing communications at any time.

12. Cookies

Our website may use cookies and similar technologies. Some cookies are necessary for the website to function. Other cookies, including certain analytics or marketing cookies, may require your consent. Please see our Cookie Policy for further information.

13. International Data Transfers

Some third-party technology providers may process information outside the United Kingdom. Where this occurs, we will take appropriate steps to ensure that applicable data-protection requirements are addressed.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with the relevant update date.

15. Contact

If you have questions about this Privacy Policy or how DJITT processes personal information, please contact us through the contact details provided on our website.